Caravanserail Hotel in Nefta, Tunisia.

Hotel Detail:

Caravanserail Hotel is located next to the Nefta Palm grove, a getaway to the Sahara. This Tunisian Hotel offers a series of leisure facilities and provides 134 comfortable rooms. Caravanserail Hotel rooms' style has been inspired by typical Tunisian houses. The walls are white and the ceilings are high providing a fresh atmosphere ideal to cool down after a day spent under the Tunisian sun. All the rooms are equipped with a series of convenient facilities.

Caravanserail Hotel features a restaurant and a bar lounge where guests can sip refreshing beverages. For leisure, there is an outdoor swimming pool and a vintage nightclub. This nightclub is the only one in the region. It has kept its original 1930's style.

Smiley and attentive members of staff awaits guests in the 24 hour reception desk at Caravanserail Hotel. This hotel is a great base from which to discover the Sahara region.

Dining

Restaurant Serial – A la carte restaurant open for breakfast, lunch and dinner and serving a wide range of cuisine. Produce for the hotel's restaurant is supplied by its own farm.

BBQ Restaurant – Open for breakfast, lunch and dinner and offering a selection of specialties.

Location

Tozeur (TOE) Airport: Approximate driving time is 20 minutes and distance is 14.3 miles or 23 kilometers.

Driving directions from Tozeur Airport:
Exit airport onto main road in the direction of Nefta. Follow signs for the Zone Touristique Palmeraie de Nefta. There will be signs for the hotel from this point.

Roundtrip airport transportation is available; fees range from 20–50 euros and are subject to change without notice. Guests must schedule transportation details with the hotel after booking a reservation.

Nearby Points of Interest

Nefta – immediate area
Tozeur - 23 Kilometers (14 miles)
Douz - 50 Kilometers (31 miles)
The village (gateway to the Sahara) - 50 Kilometers (31 miles)

Policies

Extra person charges may apply depending on hotel policy.
Rollaways and cribs may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required upon check-in for incidental charges.
All special requests are subject

Amenities:

Reception - 24 hours, WI-FI, Bar, Restaurant

Facilities:

WI-FI

Cancellation Policy:

CANCELLATION AND AMENDMENT POLICY

The cancellation and amendment deadline is for 3 working days (monday to friday) prior to the arrival date by mid-day (12:00) London time. This cancellation policy will also be stated on the confirmation.

All cancellations and amendments/alterations should be made in writing by fax or by e-mail. Enquiries about cancellations and amendments can be made on the phone first but must be followed by a written confirmation by fax or by e-mail.
Any reservation cancelled more than 3 working days prior to the arrival date by mid-day (12:00) London time, will incur only a £25 (GBP) processing fee. This amount will be deducted from the refund issued the same day of the cancellation and a confirmation of the cancellation will be forwarded to the guests. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.
Any reservation amended (amendments include modifying the arrival date and adding or reducing the number of apartments or nights) more than 3 working days prior to the arrival date by mid-day (12:00) London time, will incur only a GBP 25 (GBP) processing fee. This amount will be deducted from any refund issued or added to any extra charge made the same day of the amendment and a confirmation of the amendment will be forwarded to the guests. Please note that all refunds will also incur a 5 percent (of the total amount originally paid) credit card handling fee charge.Please note that although the length of stay can be extended, there will be no obligation from the property to allocate the same apartment or to apply the same rate.If the duration of the reserved stay is to be shortened, then the applicable tariff for that shorter duration will come into force.
Please note that a change of rate for a shortened or lengthened stay will be applied retrospectively: the new rate will be effective from the original date of arrival.
Any reservation made or arriving within 3 working days prior to arrival will be non-refundable and non-exchangeable. All reservations made and not used (non-arrival / double bookings) without the reservations being amended or cancelled prior to arrival will also incur a full charge.
Clients are responsible for contacting sunnytunisia.com directly for any amendment or cancellation and as advised above any change or cancellation will only be actioned when a request in writing is received. Any amendment or cancellation made directly with the property will not be considered valid. Any request to cancel or amend a reservation cannot be considered complete until you receive our confirmation. Until you do your booking will still be considered valid as originally made so please ensure you contact us if you do not receive a confirmation of your cancellation/amendment within 1 hour of your initial written request if made during normal business working hours, or within 1 hour of our opening times if your initial request is made overnight or at weekend.

LATE CANCELLATION/NO SHOW POLICY
For a cancellation notified at any time after mid-day (12:00) 3 working days (monday to friday) prior to the arrival date or for a 'no show', sunnytunisia.com will retain an amount as follows:

for stays of under 7 nights, the value of one night's stay;
for stays of between 7 nights to 27 nights, the value of three nights' stay; and
for stays of more than 28 nights, the value of seven nights' stay.

The above amount will be deducted from the refund issued. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.

MODIFICATION TO A RESERVATION, OR TO THE DURATION OF STAY, AFTER ARRIVAL
After arrival any modification to the length of stay will be subject to a £25 (GBP) processing fee if the length of stay is being reduced.

If the duration of the reserved stay is to be shortened, the applicable tariff for that shorter duration will come into force and both the new rate and processing fee will be taken into account before any refund is made. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.

If the duration of the reserved stay is to be extended (subject to availability of course), there will be no obligation from the property to allocate the same apartment or to apply the same rate.

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